Page Reviewed / Updated – May 6, 2024

Program Description

Arizona’s Agency with Choice (AWC) program is an option under Arizona’s Medicaid, which is called the Arizona Health Care Cost Containment Center System (AHCCCS). AWC is a program option for elderly state residents enrolled in the Arizona Long Term Care System (ALTCS), which is the state’s Medicaid program for seniors and disabled individuals who require long term care. Via AWC, elderly state residents are able to be active participants when it comes to attendant care and other services in their homes.

The Agency with Choice program allows for modified self-directed care. Instead of elderly participants having to accept the caregiver that they are given, they have the option to choose their own caregivers via a provider agency. Qualified applicants have the freedom to direct their own care without being the legal employer of the personal care aide.

Many Arizona families appreciate the right to choose the caregiver due to the fact that the program participant can elect to hire a family member (including spouses) to care for them, despite Arizona’s Medicaid agency setting the approved hourly wage.

Eligibility Guidelines

General Requirements

Agency with Choice is designed for people who live in their own homes and would prefer to receive care in that setting rather than in a nursing home. Applicants must be enrolled in the Arizona Long Term Care System (ALTCS), and must qualify functionally and financially for the program to be eligible.

To be functionally eligible for AWC, a person must require the level of care that a nursing home or intermediate care facility provides, and without these services, the individual would need to reside in one of these facilities. A state caseworker conducts the Personal Care Assessments during the application process. Separately, state staff evaluate whether the applicant shows the level of impairment necessary for long-term care.

Financial Requirements

Income Limits
As of January 2024, single applicants must have an income no greater than $2,829 per month, an amount equivalent to 300% of the SSI Federal Benefit Rate. Married applicants, with both spouses applying for services, are able to have twice the single income limit, or $5,658 monthly.

Special rules allow married applicants to have only their individual income — not their joint income — used for the application criteria. If only one spouse of a married couple is an applicant, a monthly maintenance needs allowance, essentially a spousal income allowance, may be relevant. This income allowance is intended to protect a non-applicant spouse with little to no monthly income from becoming impoverished. As of 2024, applicant spouses may transfer up to $3,853.50 / month to their non-applicant spouse in specific situations.  

Asset Limits
A single applicant can possess assets valued up to $2,000, and married couples, with both spouses applying for Medicaid benefits, can have assets up to $4,000. Unlike income, assets of married couples are considered jointly owned. (Learn more about joint assets and Medicaid.) However, certain assets are considered exempt (non-countable), and include the value of their home, given the applicant’s equity interest under $713,000. (An applicant’s home equity interest is not considered if a non-applicant spouse lives in the home). Other exempt (non-countable) assets include household belongings, personal items, one auto, and funeral contracts.

When only one spouse of a married couple is applying, the non-applicant spouse can keep 50% of the couple’s assets, up to $154,140 (as of 2024). If the couple’s assets are under $30,828, the non applicant spouse can keep all of the assets. This is in addition to the $2,000 in assets the applicant spouse can keep.

Over the Financial Limits?

If an applicant possesses assets or income higher than the limit(s), there may be several helpful options, such as setting up different trusts. There is professional assistance available to help families plan for Medicaid eligibility and guide them on protecting financial resources and property for the non-applicant spouse. Read more.

Benefits and Services

The primary benefit provided under AWC is attendant care and, most importantly, the ability to self-direct it. This includes hiring, training, managing, and even firing the care attendant. Attendant care is defined as personal assistance with:

  • Activities of Daily Living: mobility, using the toilet, bathing, eating, dressing, hygiene, and grooming.
  • Instrumental Activities of Daily Living: housekeeping, laundry, shopping, paying bills, etc.
  • Watching for symptoms of illness and monitoring of medication/medical devices.
  • Training in regards to hiring, managing, and firing care attendants.

The total cost of benefits offered under the Agency with Choice program cannot be greater than the cost of the same care if it were provided in a skilled nursing home.

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How to Apply / Learn More

Arizona’s Agency with Choice program option is an entitlement, meaning all eligible applicants are able to choose this option. Therefore, there is no wait list. To enroll in Agency with Choice, one must enroll in Arizona Medicaid Long Term Care Services. This can be done in person at these offices. For additional limited information, click here.

Once financial eligibility is determined, a social worker or nurse conducts an interview to assess whether the individual is medically eligible, i.e. at immediate risk of having to be institutionalized. Once determined eligible, the individual will be assigned to a case manager and can choose their care provider.