Assisted living facilities primarily help residents with non-medical needs. Although minor and infrequent medical services, such as first-aid for a wound, can sometimes be met on-site by nurses. These communities may sometimes also be called ALFs, residential care facilities, retirement homes, or long-term care facilities.
The financial options available to help pay for senior care is dependent on, among other things, the type of care that is required. If you are just beginning the research process on how to pay for long-term care, it is helpful to have an idea about the type of care you or your loved one currently requires, as well as to anticipate future needs. In addition, it is important to be familiar with the associated eldercare terminology.
Can using home care technology help your family save money caring for an aging loved one? The answer is most certainly “Yes”. Our goal is not to provide a comprehensive list, but rather to make sense of those that are available on the market today and can reduce the care hours required by elderly persons. As such, they can reduce a family’s out-of-pocket care costs or reduce the hours they spend providing care themselves.
Medicare Advantage (Part C), a privately offered alternative to Original Medicare (Parts A and B), has grown in popularity over the years. Despite the growing popularity of Medicare Advantage, some seniors face obstacles that prevent them from truly understanding how it works and who it benefits. Common mistakes about Medicare Advantage include misunderstanding its differences from Original Medicare, getting it confused with other forms of private Medicare insurance (like Medigap or Part D), or not understanding how to look up or evaluate plans.
Medicare Advantage was established under the original name Medicare+Choice in 1997 to offer seniors more options in their health insurance. Also known as Part C, Medicare Advantage is managed by private companies and overseen by the federal government. Medicare Advantage Plans must provide all the benefits of Original Medicare Part A and B. However, they can offer additional benefits that enhance the health of older New Mexicans, such as dental, hearing and vision coverage. Most Part C plans include prescription drug coverage as part of the plan, offering seniors more complete coverage.
One key difference between Original Medicare and Medicare Advantage is the way out-of-pocket expenses work. Original Medicare enrollees have no annual out-of-pocket limit on health care expenses unless they purchase a separate Medicare supplement while Medicare Advantage Plans have yearly limits for Part A and Part B services. Medicare Advantage providers are also allowed to set their own premiums, copays and deductibles. An older adult’s out-of-pocket expenses will depend on their Medicare Advantage Plan, as opposed to Original Medicare enrollees who all have the same out-of-pocket costs.
The number of Medicare Advantage enrollees in New Mexico has grown by 9% from 2022 to 2023. This means that 49% of New Mexicans on Medicare currently have a Part C plan. This is a slight rise from 2022, when 46% of enrollees had a Part C plan. New Mexico’s Medicare Advantage enrollment remains close to the national average. Across the country, 48% of Medicare enrollees have chosen a Medicare Advantage Plan. This number has been growing steadily since the program was introduced.
This guide can help seniors decide whether Medicare Advantage is the right choice for their health care. It lists the top 10 Medicare Advantage providers in New Mexico and explains the types of plans available, eligibility rules and what’s covered.
The Top 10 Medicare Advantage Plans in New Mexico
There are a variety of Medicare Advantage Plans offered to New Mexico residents. The table below lists the 12 most popular Medicare Advantage providers in the state, based on the total number of enrollments. Costs are presented as a range rather than an average, as most providers offer multiple plans. The table also shows the customer satisfaction ranking out of five stars. This information is current as of July 2023. Older adults can find up-to-date information on plans available and current pricing on Medicare.gov.
Name
Enrollment
Medicare Star Rating
Monthly Cost Range
Plan Types
Humana
57511
3
$0 – $186
PPO, HMO
Presbyterian Health Plan
56632
3.5
$0 – $118
PPO, HMO
UnitedHealthcare
35577
2.5
$0 – $19
PPO, HMO
Anthem HealthKeepers
9904
3
$0 – $0
PPO, HMO, PFFS
Wellcare by Allwell
8723
2
$0 – $7
PPO
Blue Cross and Blue Shield of IL, NM
8564
3.5
$0 – $165
HMO
Anthem Blue Cross and Blue Shield
5574
3
$0 – $0
PPO, HMO
Molina Healthcare of New Mexico, Inc.
4326
2.5
$0 – $0
HMO
Cigna
3741
3
$0 – $0
PPO, HMO
Amerigroup Community Care of New Mexico
2777
2.5
$0 – $19
PPO, HMO
How Medicare Advantage Plans Work in New Mexico
Medicare Advantage providers typically offer multiple types of coverage. The plan selected affects a beneficiary’s total out-of-pocket costs and ability to seek care from out-of-network providers, so it’s important to compare Medicare Advantage Plans carefully. The graphic below describes the most common types of Medicare Advantage Plans available in New Mexico.
What Medicare Advantage Plans Cover in New Mexico
Although Medicare Advantage doesn’t cover hospice care, it does cover all other medically necessary services that would be covered by Medicare Part A or Part B. This includes lab tests, X-rays, doctor visits, immunizations, emergency care and services received during a hospital stay. Some New Mexico residents decide to enroll in Medicare Advantage because of the extra benefits offered by some providers. Many plans cover eyeglasses, dental cleanings, hearing aids, dentures and other things that aren’t covered under Original Medicare. Getting these extra benefits can help New Mexico’s Medicare beneficiaries reduce their out-of-pocket costs for care.
Coverage Available With Medicare Parts A & B?
Coverage Available With Medicare Advantage?
Preventive Screenings
Yes
Yes
Hospital Care
Yes
Yes
Durable Medical Equipment
Yes
Yes
Prescription Drugs
No
Yes**
Vision Care
No
Yes*
Dental Care
No
Yes*
Hearing Aids
No
Yes*
*Select plans offer this coverage
** Most plans offer this coverage
Eligibility for Medicare Advantage in New Mexico
Before enrolling in Medicare Advantage, an applicant must qualify for Medicare Part A and Part B, which requires U.S. citizenship or lawful immigrant status. To be eligible for Medicare, an individual must also be at least 65 years old or have end-stage renal disease or another type of disability that makes them eligible for Social Security disability benefits. Once an applicant meets these requirements, they may enroll in a Medicare Advantage Plan if they live in the plan’s service area.
Medicare has limited enrollment periods, which means Medicare-eligible New Mexico residents must apply for coverage within a specific timeframe. Enrollees should also be aware of deadlines for switching Medicare Advantage Plans or leaving Medicare Advantage and enrolling in Original Medicare. More information about Medicare enrollment periods is available in the list below.
Initial Coverage Election Period: This is the initial 7-month period, coinciding with one’s 65th birthday, during which everyone is eligible to enroll in a Medicare Advantage plan.
Annual Election Period (AEP): Also referred to as the Open Enrollment Period, this the time of year when anyone over 65 can enroll in Medicare Advantage for the first time or change to a new plan.
Medicare Advantage Open Enrollment Period: During this period, those who are already enrolled in Medicare Advantage can switch to a different plan or switch back to Original Medicare.
Start Date
End Date
Initial Coverage Election Period
3 Months Before One’s 65th Birth Month
3 Months After One’s 65th Birth Month
Annual Election Period (AEP)
October 15th
December 7th
Medicare Advantage Open Enrollment Period
January 1st
March 31st
Additionally, Medicare Advantage plan participants can change their plan outside of these enrollment periods under certain qualifying circumstances, such as moving to a new state.
How to Find & Choose a Medicare Advantage Plan in New Mexico
Navigating the many intricacies of Medicare Advantage plan types, insurers, and the specific plan options available by region can be a difficult and time-consuming task. Below are several resources we’ve created to help you through the process.
First is a downloadable PDF that you can use as a guide to help you compare plans as you research. Finally, we have listed a number of organizations that you can contact with experts that will help you determine whether Medicare Advantage is right for you and what plans you should consider.
New Mexico Aging and Long-Term Services Department
The New Mexico Aging and Long-Term Services Department is the headquarters for the state’s senior services, working with public and private agencies to inform, support and protect seniors and adults with disabilities in regards to aging-related resources, including various Medicare and Medicaid programs. The department collaborates with other programs and agencies, such as the Long-Term Care Ombudsman, Aging and Disability Resource Center and Area Agencies on Aging.
New Mexico’s Aging and Disability Resource Center (ADRC) is a centralized source for information and assistance with health care programs such as Medicare Advantage, long-term options counseling, prescription drug assistance and various local resources. Its Resource Directory provides the latest information about national, state and community programs.
New Mexico’s Long-Term Care Ombudsman Program advocates for residents of long-term care facilities. Volunteer ombudsmen work through grievances between residents, families and facilities to secure individual rights. They help clarify long-term care options and investigate Medicaid, Medicare and Social Security concerns. Ombudsmen also offer guidance on Medicaid and Medicare coverage stipulations, the application process and services covered.
Confidential help from an ombudsman can be arranged by calling 1-866-451-2091 toll free from anywhere in New Mexico.
State Health Insurance Assistance Program
New Mexico’s State Health Insurance Assistance Program(SHIP) program is available to address questions and concerns about Medicare and Medicaid. SHIP representatives provide seniors, family members and caregivers with up-to-date, unbiased information and do not promote or endorse any insurance plans.
To access free help with understanding or choosing a Medicare Advantage plan, call the ADRC at 1-800-432-2080 and ask for a SHIP representative.
Local Medicare Advantage Resources
Area Agencies on Aging
New Mexico has four Area Agencies on Aging (AAAs) that plan, support and oversee community-based initiatives for people ages 60 and older, or aged 55 and older in tribal communities. Most of these services are available locally. Each AAA acts as an information and referral hub to help seniors and their families make the most of benefits at their disposal, including Medicare and Medicaid programs. These agencies place a priority on minorities with low incomes, seniors who reside in rural areas, those with limited English proficiency, older citizens with dementia and individuals at risk of being institutionalized in a nursing home or other facility. Each AAA assists older New Mexicans in one of the state’s six regional Planning and Service Areas (PSAs).
For more information about New Mexico’s Area Agencies on Aging and the PSAs each covers, call 1-800-432-2080. A list of the AAAs, their addresses and contact details is available on the New Mexico Aging & Long-Term Care Services website.
The Senior Information and Assistance Program is a referral service for residents aged 50 and older in the city of Albuquerque and Bernalillo County. It connects seniors and their family members and caregivers with resources and programs regarding health insurance options and costs, including those of Medicare Advantage. The agency also publishes a free Quick Guide to Senior Services that offers information about key community-based services in the Albuquerque area.
The Deming Luna County Senior Citizens Center strives to be a one-stop information resource for seniors aged 60 and older living in Deming, Columbus and Luna County. The staff provides information and counseling about Medicare, Medicaid and other local, state and federal services and programs that benefit the senior population.
The staff of the Deming Luna County Senior Citizens Center is available to help you by phone at 575-546-8823 or by email at [email protected]. You can also use the contact form on the center’s website.