Florida Statewide Medicaid Managed Care Long-Term Care Program (SMMC LTC)

Program Description

Over the last two years, Florida has deployed a Statewide Medicaid Managed Care Long-Term Care Program (SMMC LTC) system to meet the needs of their elderly residents.  Under this program, Medicaid eligible seniors who require long term care supports, can receive assistance in their home, in the community, or in assisted living.  SMMC LTC divides Florida into 11 regions with seven different Managed Health Care Organizations that provide services. Not every provider is available in all 11 regions.

How it Works for Families

 Florida's Statewide Medicaid Managed Care Program functions much like an insurance HMO, except it is for long term care and services only, not medical care.

Needy seniors who require care and are financially eligible, select a "Plan" from one of the providers who offer care in their geographic area.  That provider becomes responsible for all of the participant's long term care needs.  Participants still receive their medical services coverage through Medicare or another private insurance policy. Counselors are available to help participants choose a long term care plan.

Having selected a Plan, each participant is assigned a Long Term Care Case Manager who conducts a comprehensive assessment of their care needs.  Family members and other persons knowledgeable about the participant can (and should) participate in the assessment process.  The outcome of the assessment is a Care Plan that states the least restrictive environment in which the participant can receive care (for example at home, in adult day care, assisted living or a nursing home) and what care and supports they require in that environment.  A complete list of potential services is available in the benefits section below. 

The Plan has a network of care and service providers to fulfill all the needs of the participants.  Nevertheless, each Plan offers clients a degree of ‘participant direction.’  This Participant Directed Option (PDO) means program participants have some choice in who provides them with care services, at a minimum in the areas of personal care and homemaker services.  Family members, including adult children and even spouses can receive compensation as providers.  Some readers in Florida may know of PDO by other names including Cash & Counseling or Consumer Directed Care.

If a program participant believes they require a level or type of care, or support service for which they have not been approved in their Care Plan, they can request a Medicaid fair hearing in which a third-party organization handles their dispute with the Managed Care Organization.


Eligibility Guidelines

To receive services under SMMC LTC, candidates must meet all the following criteria: 

  • Be legal Florida residents
  • Be 65 years of age or officially designated as disabled
  • Need “nursing facility level of care”
  • Meet the financial requirements for Florida Medicaid


Many families often misunderstand exactly what the state means when they use the term "nursing facility level of care." This does not necessarily mean that the care recipient requires nursing or skilled medical services. Florida uses a standardized in-person exam to understand the degree to which the applicant needs assistance or partial assistance to complete two or more of their activities of daily living. In the case of dementia care patients who do not have any physical limitations, the state also recognizes the need for supervision for individuals who have several memory impairments. 

Financial eligibility is complicated. The state considers both the applicant's income and assets. In 2017, the individual limit for an applicant is $2,205 per month. For couples, when both parties are applying, the joint income limit is $4,410 / month.

When only one spouse applies and the other does not, the couple has more options to qualify with regards to their income. The spouse who needs the care has the income limit as an individual applicant. The spouse who is not applying is permitted to keep sufficient income to enable her or him to continue living independently. In this situation, couples can allocate their joint income to the healthy spouse and help the spouse that requires assistance to qualify for Medicaid.

Persons whose assets or incomes exceed the Medicaid limits or couples where only one spouse requires Medicaid should strongly consider finding Medicaid planning help to ensure they qualify and that the healthy spouse has adequate income and resources to continue living independently. 
Find assistance applying for Medicaid.

Benefits and Services

The following list is comprehensive of what is offered under Florida Statewide Medicaid Managed Care, Long Term Care Program. Not every participant is eligible for all the following services. Those services marked with asterisks* can be participant directed. 

  • Adult companion care*
  • Adult day health care
  • Assisted living
  • Assistive care services
  • Attendant care*
  • Behavioral management
  • Care coordination/ Case management
  • Caregiver training
  • Home accessibility adaptation
  • Home-delivered meals
  • Homemaker*
  • Hospice
  • Intermittent and skilled nursing
  • Medical equipment and supplies
  • Medication administration
  • Medication management
  • Nursing facility
  • Nutritional assessment/ risk reduction
  • Personal care*
  • Personal emergency response system
  • Respite care
  • Therapies, occupational, physical, respiratory and speech
  • Transportation, Non-emergency


 Special Note on Assisted Living - Under SMMC LTC, care services in assisted living and in adult foster care homes are covered benefits.  However, room and board costs provided in those environments are not covered.

How to Apply / Learn More

When the senior is not in a nursing home, the process starts with a call to the Florida senior’s local Area Agency on Aging. Callers should request a “screening for home and community based services.” The representative schedules a time for the phone screen with the primary caregiver or closest family member, usually one to two weeks out.

The screening interview typically lasts 30 to 40 minutes. The interview covers basic democratic information for the applicant as well their income and assets. The interview mostly asks about the elder’s needs for care, including their Activities of Daily Living.

After the interview, the elder receives a prioritization decision. This letter indicates whether services can commence immediately or whether the senior needs to be wait.  If the senior is prioritized for home or community (assisted living) supports to start immediately, then they must apply to the Department of Children and Family Services through the ACCESS System (online application) for their formal Medicaid approval.

 Like Florida's HCBS Medicaid Waivers that served this population before the creation of this program, SMMC LTC has a limit on the number of persons who can receive assistance at the same time.  Waiting lists for some services likely exist in areas throughout the state.