What are Area Agencies on Aging

Area Agencies on Aging (AAAs) is a network of approximately 622 non-profit organizations nationwide. They serve the elderly population (60+) of their local areas.  Most agencies serve a specific geographic area of several neighboring counties. Although a few offer services statewide.  This is especially true in smaller or less densely populated states. All the AAAs receive federal funding under the Older American Act. And most supplement that funding with additional state and local revenues.  

Agencies may use the phrase “Area Agency on Aging” in their name, such as the Area Agency on Aging of Southwest Arkansas. Or they may simply call themselves the County Office on Aging.

What AAAs Do

Each Area Agency on Aging provides a different suite of services although there are basic services that are provided by nearly all AAAs.  These include:

  • Nutrition – counseling, home delivered meals, and congregate (group) meals
  • Caregiver Support – respite care and caregiver training / education
  • Care Management – in-home care assessments and care plan development
  • Information & Referral – information about home and community based assistance programs, such as Medicaid, and referrals to administrators
  • Long Term Care Ombudsmen – information about long term care facilities and investigation of complaints
  • Insurance Counseling – assists seniors in understanding and maximizing the benefits of their insurance, especially Medicare
  • Transportation – assistance understanding and coordinating shared, non-medical transportation services

A lesser, but still significant, percentage of AAAs also provide families with help completing applications for assistance programs, such as Medicaid, respite care, and certain veterans’ programs.  Finally, case management is a much valued option, though offered more selectively than other types of help. 

What AAAs Don’t Do

When planning for long term care, it is equally important to know the services with which the AAAs cannot or do not help families.  

  • Hands-On Care – Except in very rare instances, AAAs do not provide hands-on care themselves.  However, some may sub-contract hands on services to local providers.  
  • Medicaid Planning – Medicaid has very restrictive financial eligibility requirements. AAAs can help explain the requirements. But they will not and cannot offer any assistance in helping families comply with or meet those requirements.
  • Veterans Benefits Planning – Similar to Medicaid, many VA programs have restrictive financial eligibility rules. AAAs cannot advise families on how to structure income and assets to meet those requirements.

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Alternative Assistance Options

Public Alternatives

Aging and Disability Resource Centers – ADRCs serve as a single point of entry for families to learn about the long term care support services available to them through federal, state, and other programs. The ADRCs provide free and objective counseling services. While very helpful, the ADRC system is still being developed and is not available nationwide.  In addition, in many cases, the ADRC Agency is same agency as the Area Agency on Aging.  However in some states these are separate entities.  

Private Assistance

Medicaid Planners – Medicaid planners offer families assistance with the complicated Medicaid application process.  More importantly, they help families structure their finances to meet Medicaid’s financial requirements.  Read more.

Veterans Benefits Planners – VA benefit planners help families to understand the different, and sometimes conflicting, benefits which they may be due. They also help to calculate and re-structure income and assets to meet program requirements. Read more.

Select Your State & County to Find Your Local Area Agency on Aging

Eastern Shore Area Agency on Aging
5432 Bay Side Road P.O. Box 415 Exmore VA 23350
Phone: (757) 442-9652
Jefferson Area Board for Aging (JABA)
674 Hillsdale Drive Suite 9 Charlottesville VA 22901
Phone: (434) 817-5222
Alexandria Office of Aging & Adult Services
2525 Mount Vernon Avenue, Alexandria, 22301
Phone: (703) 746-5692
Local Office on Aging, Inc.
4932 Frontage Road SW PO Box 14205 Roanoke, VA 24038
Phone: (540) 345-0451
Piedmont Senior Resources Area Agency on Aging
939 Inverness Road PO Box 398 Burkeville VA 23922
Phone: (434) 767-5588
Central Virginia Area Agency on Aging, Inc.
501 12th Street P. O. Box 1390 Lynchburg VA 24505
Phone: (434) 385-9070
Arlington AAA
2100 Washington Boulevard, 4th Floor Arlington VA 22204
Phone: (703) 228-1700
Valley Program for Aging Services, Inc.
325 Pine Avenue P.O. Box 817 Waynesboro VA 22980
Phone: (540) 949-7141
District Three Senior Services
4453 Lee Highway Marion VA 24354
Phone: (276) 783-8157
Lake Country Area Agency on Aging
1105 West Danville Street South Hill VA 23970
Phone: (434) 447-7661
Appalachian Agency for Senior Citizens
216 College Ridge Road P.O. Box 765 Cedar Bluff VA 24609
Phone: (276) 964-4915
Rappahannock Area Agency on Aging, Inc.
460 Lendall LaneFredericksburg VA 22405
Phone: (540) 371-3375
Senior Connections, The Capital Area Agency on Aging, Inc.
24 East Cary Street Richmond VA 23219
Phone: (804) 343-3000
Senior Services of Southeastern Virginia
6350 Center Drive Suite 101 Norfolk VA 23502
Phone: (757) 461-9481
Shenandoah Area Agency on Aging, Inc.
207 Mosby Lane Front Royal VA 22630
Phone: (540) 635-7141
Crater District Area Agency on Aging
23 Seyler Drive Petersburg VA 23805
Phone: (804) 732-7020
Rappahannock Rapidan Community Services
15361 Bradford Road P.O. Box 1568 Culpeper VA 22701
Phone: (540) 825-3100
Southern Area Agency on Aging
204 Cleaveland Avenue Martinsville VA 24112
Phone: (276) 632-6442
Bay Aging
5306 Old Virginia St. P.O. Box 610 Urbanna VA 23175
Phone: (804) 758-2386
Fairfax Area Agency on Aging
12011 Government Center Parkway Suite 708 Fairfax VA 22035
Phone: (703) 324-5411
New River Valley Agency on Aging
141 East Main Street, Suite 500 Pulaski VA 24301
Phone: (540) 980-7720
Peninsula Agency on Aging, Inc.
739 Thimble Shoals Boulevard, Suite 1006 Building 1000 Newport News VA 23606
Phone: (757) 873-0541
Mountain Empire Older Citizens, Inc. (MEOC)
1501 Third Avenue East PO Box 888 Big Stone Gap VA 24219
Phone: (276) 523-4202
Loudoun County Area Agency on Aging
20145 Ashbrook Place Suite 170 Ashburn VA 20147
Phone: (703) 777-0257
Prince William Area Agency on Aging
5 County Complex Suite 240 Woodbridge VA 22192
Phone: (703) 792-6374

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