PAGE REVIEWED / UPDATED – Jul. 2019

What are Area Agencies on Aging

Area Agencies on Aging (AAAs) is a network of approximately 622 non-profit organizations nationwide. They serve the elderly population (60+) of their local areas.  Most agencies serve a specific geographic area of several neighboring counties. Although a few offer services statewide.  This is especially true in smaller or less densely populated states. All the AAAs receive federal funding under the Older American Act. And most supplement that funding with additional state and local revenues.  

Agencies may use the phrase “Area Agency on Aging” in their name, such as the Area Agency on Aging of Southwest Arkansas. Or they may simply call themselves the County Office on Aging.

What AAAs Do

Each Area Agency on Aging provides a different suite of services although there are basic services that are provided by nearly all AAAs.  These include:

  • Nutrition – counseling, home delivered meals, and congregate (group) meals
  • Caregiver Support – respite care and caregiver training / education
  • Care Management – in-home care assessments and care plan development
  • Information & Referral – information about home and community based assistance programs, such as Medicaid, and referrals to administrators
  • Long Term Care Ombudsmen – information about long term care facilities and investigation of complaints
  • Insurance Counseling – assists seniors in understanding and maximizing the benefits of their insurance, especially Medicare
  • Transportation – assistance understanding and coordinating shared, non-medical transportation services

A lesser, but still significant, percentage of AAAs also provide families with help completing applications for assistance programs, such as Medicaid, respite care, and certain veterans’ programs.  Finally, case management is a much valued option, though offered more selectively than other types of help. 

What AAAs Don’t Do

When planning for long term care, it is equally important to know the services with which the AAAs cannot or do not help families.  

  • Hands-On Care – Except in very rare instances, AAAs do not provide hands-on care themselves.  However, some may sub-contract hands on services to local providers.  
  • Medicaid Planning – Medicaid has very restrictive financial eligibility requirements. AAAs can help explain the requirements. But they will not and cannot offer any assistance in helping families comply with or meet those requirements.
  • Veterans Benefits Planning – Similar to Medicaid, many VA programs have restrictive financial eligibility rules. AAAs cannot advise families on how to structure income and assets to meet those requirements.

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Alternative Assistance Options

Public Alternatives

Aging and Disability Resource Centers – ADRCs serve as a single point of entry for families to learn about the long term care support services available to them through federal, state, and other programs. The ADRCs provide free and objective counseling services. While very helpful, the ADRC system is still being developed and is not available nationwide.  In addition, in many cases, the ADRC Agency is same agency as the Area Agency on Aging.  However in some states these are separate entities.  

Private Assistance

Medicaid Planners – Medicaid planners offer families assistance with the complicated Medicaid application process.  More importantly, they help families structure their finances to meet Medicaid’s financial requirements.  Read more.

Veterans Benefits Planners – VA benefit planners help families to understand the different, and sometimes conflicting, benefits which they may be due. They also help to calculate and re-structure income and assets to meet program requirements. Read more.

Select Your State & County to Find Your Local Area Agency on Aging

Nevada Aging and Disability Services Division-Carson City Regional Office
3416 Goni Road Suite D-132 Carson City NV 89706
Phone: (775) 687-4210
Inter-Tribal Council of Nevada Title VI Director
PO Box 7440 Reno NV 89510
Phone: (775) 355-0600
Washoe Tribe of Nevada and California - Washoe Tribe Senior Center
919 Highway 395 South Gardnerville NV 89410
Phone: (775) 265-6426
Nevada Division for Aging Services-Reno Regional Office
445 Apple Street Suite 104 Reno NV 89502
Phone: (775) 688-2964
Fallon Paiute-Shoshone Tribes
1185 Agency Fallon NV 89406
Phone: (775) 423-7569
Nevada Division for Aging Services-Las Vegas Regional Office
1860 E. Sahara Avenue Las Vegas NV 89104
Phone: (702) 486-3545
Nevada Division of Aging Services-Elko Regional Office
1010 Ruby Vista Drive Elko NV 89801
Phone: (775) 738-1966
Elko Band Council - Shoshone Welcome Center Elder Program
1530 Silver Eagle Drive Elkoq NV 89801
Phone: (775) 738-0425
Shoshone-Paiute Tribes (Duck Valley) - Senior Citizen's Program
PO Box 130 Owyhee NV 89832
Phone: (775) 757-3174
Yerington - Paiute Tribe Title VI program
171 Campbell Lane Yerington NV 89447
Phone: (775) 463-3335
Walker River Paiute Tribe - Senior Nutrition Center
PO Box 220 10301 Hospital Road Schurz NV 89427
Phone: (775) 773-2224
Pyramid Lake Paiute Tribe - Numaga Paiute Tribe
PO Box 256 Nixon NV 89424
Phone: (775) 574-1064
Reno-Sparks Indian Colony Senior Program
98 Colony Road Reno NV 89502
Phone: (775) 329-9929

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