What are Area Agencies on Aging

Area Agencies on Aging (AAAs) is a network of approximately 622 non-profit organizations nationwide. They serve the elderly population (60+) of their local areas.  Most agencies serve a specific geographic area of several neighboring counties. Although a few offer services statewide.  This is especially true in smaller or less densely populated states. All the AAAs receive federal funding under the Older American Act. And most supplement that funding with additional state and local revenues.  

Agencies may use the phrase “Area Agency on Aging” in their name, such as the Area Agency on Aging of Southwest Arkansas. Or they may simply call themselves the County Office on Aging.

What AAAs Do

Each Area Agency on Aging provides a different suite of services although there are basic services that are provided by nearly all AAAs.  These include:

  • Nutrition – counseling, home delivered meals, and congregate (group) meals
  • Caregiver Support – respite care and caregiver training / education
  • Care Management – in-home care assessments and care plan development
  • Information & Referral – information about home and community based assistance programs, such as Medicaid, and referrals to administrators
  • Long Term Care Ombudsmen – information about long term care facilities and investigation of complaints
  • Insurance Counseling – assists seniors in understanding and maximizing the benefits of their insurance, especially Medicare
  • Transportation – assistance understanding and coordinating shared, non-medical transportation services

A lesser, but still significant, percentage of AAAs also provide families with help completing applications for assistance programs, such as Medicaid, respite care, and certain veterans’ programs.  Finally, case management is a much valued option, though offered more selectively than other types of help. 

What AAAs Don’t Do

When planning for long term care, it is equally important to know the services with which the AAAs cannot or do not help families.  

  • Hands-On Care – Except in very rare instances, AAAs do not provide hands-on care themselves.  However, some may sub-contract hands on services to local providers.  
  • Medicaid Planning – Medicaid has very restrictive financial eligibility requirements. AAAs can help explain the requirements. But they will not and cannot offer any assistance in helping families comply with or meet those requirements.
  • Veterans Benefits Planning – Similar to Medicaid, many VA programs have restrictive financial eligibility rules. AAAs cannot advise families on how to structure income and assets to meet those requirements.

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Alternative Assistance Options

Public Alternatives

Aging and Disability Resource Centers – ADRCs serve as a single point of entry for families to learn about the long term care support services available to them through federal, state, and other programs. The ADRCs provide free and objective counseling services. While very helpful, the ADRC system is still being developed and is not available nationwide.  In addition, in many cases, the ADRC Agency is same agency as the Area Agency on Aging.  However in some states these are separate entities.  

Private Assistance

Medicaid Planners – Medicaid planners offer families assistance with the complicated Medicaid application process.  More importantly, they help families structure their finances to meet Medicaid’s financial requirements.  Read more.

Veterans Benefits Planners – VA benefit planners help families to understand the different, and sometimes conflicting, benefits which they may be due. They also help to calculate and re-structure income and assets to meet program requirements. Read more.

Select Your State & County to Find Your Local Area Agency on Aging

City of Albuquerque/Bernalillo County Area Agency on Aging
400 Marquette NW, Room 2074
Phone: 505-768-2084
Pueblo of Isleta Elderly Program
PO Box 1270 Building 79, Tribal Road 40 Isleta NM 87002
Phone: (505) 869-6661
Non Metro Area Agency on Aging
1600 Saint Michaels Drive Bldg T-40 Santa Fe NM 87502
Phone: (505) 827-7313
Laguna Rainbow Corporation
PO Box 490 Casa Blanca NM 87007
Phone: (505) 552-6034
PSA 6 Indian Area Agency on Aging
2550 Cerrillos RoadSanta Fe NM 87505
Phone: (505) 476-1084
Pueblo of Zuni- Senior Center Elderly Services
PO Box 339 1386 St Highway 53 Zuni NM 87327
Phone: (505) 782-5541
Mescalero Apache Tribe-Elderly Program
PO Box 227 Mescalero NM 88340
Phone: 575-464-1614
Eight Northern Indian Pueblos Council (Picuris, etc.)
PO Box 969 San Juan Pueblo NM 87566
Phone: (505) 747-1605
Santa Clara Pueblo
PO Box 580 1 Kee Street Espanola NM 87532
Phone: (505) 753-7326 ext:2
Ohkay Owingeh- Senior Citizen Program
PO Box 1239 217 North Cross Place San Juan Pueblo NM 87566
Phone: (505) 852-4516
Pueblo of Santa Clara
P.O. Box 580 Espanola NM 87532
Phone: 505/692-6244
Five Sandoval Indian Pueblos, Inc. - Elderly Programs
1043 Highway 313 Bernalillo NM 87004
Phone: (505) 867-3351
Pueblo of San Felipe Senior Center
PO Box 4339 San Felipe Pueblo NM 87001
Phone: (505) 771-9930
Santo Domingo Pueblo Tribe Elderly Program
PO Box 190 Santo Domingo NM 87052
Phone: (505) 821-2828
Pueblo de Cochiti -Cochiti Pueblo Elderly Program
P.O. Box 70 255 Cochiti St. Cochiti Pueblo NM 87072
Phone: (505) 465-2244
Pueblo of Jemez - Senior Citizens Program
PO Box 100 5517 Highway 4 Jemez Pueblo NM 87024
Phone: (505) 834-9168
Pueblo of Santo Domingo
2401 12th St. NW Albuqerque Santo Domingo Pueblo NM 87052
Phone: 505-465-2214
Pueblo of Taos - Taos Pueblo Senior Citizen Program
PO Box 1846 Taos NM 87571
Phone: (505) 758-1028
Pueblo of Acoma Senior Center
PO Box 475 Pueblo of Acoma NM 87034
Phone: (505) 552-6316

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