What are Area Agencies on Aging

Area Agencies on Aging (AAAs) is a network of approximately 622 non-profit organizations nationwide. They serve the elderly population (60+) of their local areas.  Most agencies serve a specific geographic area of several neighboring counties. Although a few offer services statewide.  This is especially true in smaller or less densely populated states. All the AAAs receive federal funding under the Older American Act. And most supplement that funding with additional state and local revenues.  

Agencies may use the phrase “Area Agency on Aging” in their name, such as the Area Agency on Aging of Southwest Arkansas. Or they may simply call themselves the County Office on Aging.

What AAAs Do

Each Area Agency on Aging provides a different suite of services although there are basic services that are provided by nearly all AAAs.  These include:

  • Nutrition – counseling, home delivered meals, and congregate (group) meals
  • Caregiver Support – respite care and caregiver training / education
  • Care Management – in-home care assessments and care plan development
  • Information & Referral – information about home and community based assistance programs, such as Medicaid, and referrals to administrators
  • Long Term Care Ombudsmen – information about long term care facilities and investigation of complaints
  • Insurance Counseling – assists seniors in understanding and maximizing the benefits of their insurance, especially Medicare
  • Transportation – assistance understanding and coordinating shared, non-medical transportation services

A lesser, but still significant, percentage of AAAs also provide families with help completing applications for assistance programs, such as Medicaid, respite care, and certain veterans’ programs.  Finally, case management is a much valued option, though offered more selectively than other types of help. 

What AAAs Don’t Do

When planning for long term care, it is equally important to know the services with which the AAAs cannot or do not help families.  

  • Hands-On Care – Except in very rare instances, AAAs do not provide hands-on care themselves.  However, some may sub-contract hands on services to local providers.  
  • Medicaid Planning – Medicaid has very restrictive financial eligibility requirements. AAAs can help explain the requirements. But they will not and cannot offer any assistance in helping families comply with or meet those requirements.
  • Veterans Benefits Planning – Similar to Medicaid, many VA programs have restrictive financial eligibility rules. AAAs cannot advise families on how to structure income and assets to meet those requirements.

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Alternative Assistance Options

Public Alternatives

Aging and Disability Resource Centers – ADRCs serve as a single point of entry for families to learn about the long term care support services available to them through federal, state, and other programs. The ADRCs provide free and objective counseling services. While very helpful, the ADRC system is still being developed and is not available nationwide.  In addition, in many cases, the ADRC Agency is same agency as the Area Agency on Aging.  However in some states these are separate entities.  

Private Assistance

Medicaid Planners – Medicaid planners offer families assistance with the complicated Medicaid application process.  More importantly, they help families structure their finances to meet Medicaid’s financial requirements.  Read more.

Veterans Benefits Planners – VA benefit planners help families to understand the different, and sometimes conflicting, benefits which they may be due. They also help to calculate and re-structure income and assets to meet program requirements. Read more.

Select Your State & County to Find Your Local Area Agency on Aging

Atlantic County Division of Intergenerational Service
101 South Shore Road Shoreview Building Northfield NJ 08225
Phone: (609) 645-7700, ext. 4700
Bergen County Division of Senior Services
One Bergen County Plaza 2nd Floor Hackensack NJ 07601
Phone: (201) 336-7400
Burlington County Office on Aging
795 Woodlane Rd. PO Box 6000 Westhampton NJ 08060
Phone: (609) 265-5069
Camden County Division of Senior and Disabled Citizen Services
512 Lakeland Road Suite 144 Blackwood NJ 08012
Phone: (856) 858-3220
Cape May County Department of Aging
4005 Route 9 SouthRio Grande NJ 08242
Phone: (609) 886-2784
Cumberland County Office on Aging and Disabled
800 E. Commerce Street Bridgeton NJ 08302
Phone: (856) 453-2220
Essex County Division of Senior Services
900 Bloomfield Avenue Verona NJ 07044
Phone: (973) 395-8375
Gloucester County Division of Senior Services
115 Budd Boulevard West Deptford NJ 08096
Phone: (856) 384-6900
Hudson County Office on Aging
595 County Avenue Building 2 Secaucus NJ 07094
Phone: (201) 369-4313
Hunterdon County Division of Senior, Disabilities & Veterans Services
4 Gauntt Place-Building #1P.O. Box 2900Flemington NJ 08822
Phone: (908) 788-1361
Mercer County Office on Aging
640 S. Broad Street PO Box 8068 Trenton NJ 08650
Phone: (609) 989-6662
Middlesex County Department on Aging and Disabled Services
75 Bayard Street 5th Floor New Brunswick NJ 08901
Phone: (732) 745-3295
Division on Aging, Disabilities, and Veterans Services (Monmouth County)
21 Main & Court Center P.O. Box 1255 Freehold NJ 07728
Phone: (732) 431-7450
Morris County Division on Aging, Disabilities and Veterans
340 West Hanover Avenue P.O. Box 900 Morristown NJ 07963
Phone: (973) 285-6848
Ocean County Office of Senior Services
1027 Hooper Avenue, Building 2, First Floor PO Box 2191 Toms River NJ 08754
Phone: (732) 929-2091
Passaic County Office on Aging
930 Riverview Drive Suite 200 Totowa NJ 07512
Phone: (973) 569-4060
Salem County Office on Aging
98 Market Street Salem NJ 08079
Phone: (856) 339-8622
Somerset County Office on Aging and Disability Services
27 Warren Street Somerville NJ 08876
Phone: (908) 704-6346
Sussex County Division of Senior Services
1 Spring Street County Administration Building, 2nd Floor Newton NJ 07860
Phone: (973) 579-0555
Union County Division on Aging
10 Elizabethtown Plaza Union County Administration Building Elizabeth NJ 07207
Phone: (908) 527-4869
Warren County Division of Aging & Disability Services
165 County Route 519 South Belvidere NJ 07823
Phone: (908) 475-6591

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