What are Area Agencies on Aging

Area Agencies on Aging (AAAs) is a network of approximately 622 non-profit organizations nationwide. They serve the elderly population (60+) of their local areas.  Most agencies serve a specific geographic area of several neighboring counties. Although a few offer services statewide.  This is especially true in smaller or less densely populated states. All the AAAs receive federal funding under the Older American Act. And most supplement that funding with additional state and local revenues.  

Agencies may use the phrase “Area Agency on Aging” in their name, such as the Area Agency on Aging of Southwest Arkansas. Or they may simply call themselves the County Office on Aging.

What AAAs Do

Each Area Agency on Aging provides a different suite of services although there are basic services that are provided by nearly all AAAs.  These include:

  • Nutrition – counseling, home delivered meals, and congregate (group) meals
  • Caregiver Support – respite care and caregiver training / education
  • Care Management – in-home care assessments and care plan development
  • Information & Referral – information about home and community based assistance programs, such as Medicaid, and referrals to administrators
  • Long Term Care Ombudsmen – information about long term care facilities and investigation of complaints
  • Insurance Counseling – assists seniors in understanding and maximizing the benefits of their insurance, especially Medicare
  • Transportation – assistance understanding and coordinating shared, non-medical transportation services

A lesser, but still significant, percentage of AAAs also provide families with help completing applications for assistance programs, such as Medicaid, respite care, and certain veterans’ programs.  Finally, case management is a much valued option, though offered more selectively than other types of help. 

What AAAs Don’t Do

When planning for long term care, it is equally important to know the services with which the AAAs cannot or do not help families.  

  • Hands-On Care – Except in very rare instances, AAAs do not provide hands-on care themselves.  However, some may sub-contract hands on services to local providers.  
  • Medicaid Planning – Medicaid has very restrictive financial eligibility requirements. AAAs can help explain the requirements. But they will not and cannot offer any assistance in helping families comply with or meet those requirements.
  • Veterans Benefits Planning – Similar to Medicaid, many VA programs have restrictive financial eligibility rules. AAAs cannot advise families on how to structure income and assets to meet those requirements.

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Alternative Assistance Options

Public Alternatives

Aging and Disability Resource Centers – ADRCs serve as a single point of entry for families to learn about the long term care support services available to them through federal, state, and other programs. The ADRCs provide free and objective counseling services. While very helpful, the ADRC system is still being developed and is not available nationwide.  In addition, in many cases, the ADRC Agency is same agency as the Area Agency on Aging.  However in some states these are separate entities.  

Private Assistance

Medicaid Planners – Medicaid planners offer families assistance with the complicated Medicaid application process.  More importantly, they help families structure their finances to meet Medicaid’s financial requirements.  Read more.

Veterans Benefits Planners – VA benefit planners help families to understand the different, and sometimes conflicting, benefits which they may be due. They also help to calculate and re-structure income and assets to meet program requirements. Read more.

Select Your State & County to Find Your Local Area Agency on Aging

Area V Area Agency on Aging
1015 South Montana Street Butte MT 59701
Phone: (406) 782-5555
Area II Agency on Aging
P.O. Box 127 1502 4th Street West Roundup MT 59072
Phone: (406) 323-1320
Crow Nation - Crow Tribal Elders Program
PO Box 142 Crow Agency MT 59022
Phone: (406) 638-4449
North Central Area Agency on Aging
311 S. Virginia Street Suite 2 Conrad MT 59425
Phone: (406) 271-7553
Fort Belknap Indian Community - Gros Ventre and Assiniboine Tribes
RR 1, Box 66 Harlem MT 59526
Phone: (406) 353-8499
Fort Belknap Community Council
Fort Belknap Agency R.R. 1 Box 66 Harlem MT 05952
Phone: 406/353-8417
Rocky Mountain Area IV Area Agency on Aging
648 Jackson Street Helena MT 59624
Phone: (406) 447-1680
Area 1 Area Agency on Aging/Action for Eastern Montana
2030 North Merrill Avenue PO Box 1309 Glendive MT 59330
Phone: (406) 377-3564
Area VIII Agency on Aging
1801 Benefis CourtGreat Falls MT 59405
Phone: (406) 454-6990
Area IX Area Agency on Aging
160 Kelly RoadSuite AKalispell MT 59901
Phone: (406) 758-5730
Hill County Council on Aging/Area X Agency on Aging
2 West 2nd StreetHavre MT 59501
Phone: (406) 265-5464
Western Montana Area VI Area Agency on Aging
110 Main Street Suite 5 Polson MT 59860
Phone: (406) 883-7284
Confederated Salish and Kootenai Tribes
P.O.Box 278 Pablo MT 59855
Phone: (406) 675-2700
Confederated Tribes of Salish & Kootenai of the Flathead Reservation
PO Box 880 Mission Drive St. Ignatius MT 59865
Phone: (406) 745-3525
Missoula Aging Services
337 Stephens Avenue Missoula MT 59801
Phone: 406-728-7682
Trenton Indian Service Area - CHR Aging Program
PO Box 210 Trenton ND 58853
Phone: (701) 774-0303
Fort Peck Assiniboine & Sioux Tribes
501 Medicine Bear Road P.O. Box 1027 Poplar MT 59255
Phone: 406-768-5810
Northern Cheyenne Tribe - Eldery Program
PO Box 470 Lame Deer MT 59043
Phone: (406) 477-8707

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