What are Area Agencies on Aging

Area Agencies on Aging (AAAs) is a network of approximately 622 non-profit organizations nationwide. They serve the elderly population (60+) of their local areas.  Most agencies serve a specific geographic area of several neighboring counties. Although a few offer services statewide.  This is especially true in smaller or less densely populated states. All the AAAs receive federal funding under the Older American Act. And most supplement that funding with additional state and local revenues.  

Agencies may use the phrase “Area Agency on Aging” in their name, such as the Area Agency on Aging of Southwest Arkansas. Or they may simply call themselves the County Office on Aging.

What AAAs Do

Each Area Agency on Aging provides a different suite of services although there are basic services that are provided by nearly all AAAs.  These include:

  • Nutrition – counseling, home delivered meals, and congregate (group) meals
  • Caregiver Support – respite care and caregiver training / education
  • Care Management – in-home care assessments and care plan development
  • Information & Referral – information about home and community based assistance programs, such as Medicaid, and referrals to administrators
  • Long Term Care Ombudsmen – information about long term care facilities and investigation of complaints
  • Insurance Counseling – assists seniors in understanding and maximizing the benefits of their insurance, especially Medicare
  • Transportation – assistance understanding and coordinating shared, non-medical transportation services

A lesser, but still significant, percentage of AAAs also provide families with help completing applications for assistance programs, such as Medicaid, respite care, and certain veterans’ programs.  Finally, case management is a much valued option, though offered more selectively than other types of help. 

What AAAs Don’t Do

When planning for long term care, it is equally important to know the services with which the AAAs cannot or do not help families.  

  • Hands-On Care – Except in very rare instances, AAAs do not provide hands-on care themselves.  However, some may sub-contract hands on services to local providers.  
  • Medicaid Planning – Medicaid has very restrictive financial eligibility requirements. AAAs can help explain the requirements. But they will not and cannot offer any assistance in helping families comply with or meet those requirements.
  • Veterans Benefits Planning – Similar to Medicaid, many VA programs have restrictive financial eligibility rules. AAAs cannot advise families on how to structure income and assets to meet those requirements.

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Alternative Assistance Options

Public Alternatives

Aging and Disability Resource Centers – ADRCs serve as a single point of entry for families to learn about the long term care support services available to them through federal, state, and other programs. The ADRCs provide free and objective counseling services. While very helpful, the ADRC system is still being developed and is not available nationwide.  In addition, in many cases, the ADRC Agency is same agency as the Area Agency on Aging.  However in some states these are separate entities.  

Private Assistance

Medicaid Planners – Medicaid planners offer families assistance with the complicated Medicaid application process.  More importantly, they help families structure their finances to meet Medicaid’s financial requirements.  Read more.

Veterans Benefits Planners – VA benefit planners help families to understand the different, and sometimes conflicting, benefits which they may be due. They also help to calculate and re-structure income and assets to meet program requirements. Read more.

Select Your State & County to Find Your Local Area Agency on Aging

Cajun Area Agency on Aging
110 Toledo Drive Lafayette LA 70506
Phone: (337) 572-8940
Allen Council on Aging, Inc.
602 East 5th Avenue PO Drawer EL Oakdale LA 71463
Phone: (318) 335-3195
Capital Area Agency on Aging
P. O. Box 66038 Baton Rouge LA 70896
Phone: 225-922-2525
Cenla Area Agency on Aging
1423 Peterman DriveP. O. Box 13027Alexandria LA 71315
Phone: (318) 484-2260
Beauregard Council on Aging
104 Port Street PO Drawer 534 DeRidder LA 70634
Phone: (337) 463-9694
Bienville Area Agency on Aging
600 Factory Outlet Dr Suite 15 Arcadia LA 71001
Phone: (318) 263-8936
Bossier Council on Aging Inc.
706 Bearkat Drive Bossier City LA 71111
Phone: (318) 741-8302
Caddo Area Agency on Aging
1700 Buckner Street, #240 Shreveport LA 71101
Phone: (318) 676-7900
Calcasieu Area Agency on Aging
3950 Highway 14 Lake Charles LA 70607
Phone: (337) 474-2585
Caldwell Parish Council on Aging
307 Main Street PO Box 1498 Columbia LA 71418
Phone: (318) 649-2584
Cameron Council on Aging
965 Highway 384 Lake Charles LA 70607
Phone: (337) 905-6000
Claiborne Council on Aging
608 East 4th Street PO Box 480 Homer LA 71040
Phone: (318) 927-6922
DeSoto Council on Aging
404 Polk Street, suite A P. O. Box 996 Mansfield LA 71052
Phone: (318) 872-3700
East Baton Rouge Council on Aging, Inc.
5790 Florida Boulevard Baton Rouge LA 70806
Phone: (225) 923-8000
West Carroll Council on Aging, Inc.
Oak Grove
Phone: (318) 428-4217
Parrish Franklin Counseling of Aging
Fort Necessity
Phone: (318) 723-4788
Jackson Council On Aging
Phone: (318) 259-8962
Jefferson Council on Aging
6620 Riverside Dr. Suite 216 Metairie LA 70003
Phone: (800) 635-1437
Jefferson Davis Council on Aging
210 South State Street PO Box 734 Jennings LA 70546
Phone: (337) 824-5504
Institute for Indian Development
3535.S Sherwood Forest Blvd Suite 227 Baton Rouge LA 70816
Phone: (225) 292-2474
LaFourche Council on Aging
4876 Highway 1 P.O. Box 500 Mathews LA 70375
Phone: (985) 532-0457
Lincoln Council on Aging
1000 Saratoga Street Ruston LA 71273
Phone: 318) 255-5070
Livingston Council on Aging
949 Government Drive (ZIP 70727) PO Box 658 Denham Springs LA 70726
Phone: (225) 664-9343
Madison Council on Aging
203 South Elm St. PO Box 1229 ( ZIP 71284-1229) Tallulah LA 71282
Phone: (318) 574-3650
Morehouse Council on Aging, Inc.
200 Elm Street Bastrop LA 71220
Phone: (318) 283-0845
Natchitoches Parish Council on Aging
1016 Keyser Avenue P.O. Box 2083 Natchitoches LA 71457
Phone: (318) 357-3250
New Orleans Council on Aging
2475 Canal Street Suite 400 New Orleans LA 70119
Phone: 504-821-4121
Ouachita Council on Aging, Inc.
2407 Ferrand StreetPO Box 7418 zip {71211}Monroe LA 71201
Phone: (318) 387-0535
North Delta Area Agency on Aging
1913 Stubbs Avenue Monroe LA 71201
Phone: (318) 387-2572
Plaquemines Parish Council on Aging, Inc.
3712 Main St. Belle Chasse LA 70037
Phone: (504)564-0600
Red River Council on Aging
1825 Front Street PO Drawer 688 Coushatta LA 71019
Phone: (318) 932-5721
Sabine Council on Aging
200 Legacy Drive Many LA 71449
Phone: (318) 256-4140
St. Bernard Council on Aging, Inc.
Phone: (504) 278-7335
St. Charles Council on Aging, Inc.
Phone: (985) 783-6683
St. John Council on Aging, Inc.
Phone: (985) 479-0272
St Landry Council On Aging
Phone: (337) 942-1938
St Mary Council On Aging
Morgan City
Phone: (985) 384-3324
Terrebonne Area Agency on Aging
995 West Tunnel Boulevard Houma LA 70360
Phone: (985) 868-8411
Vernon Council on Aging
200 North Third Street Leesville LA 71446
Phone: (337) 239-4361
Webster Area Agency on Aging
316 McIntyre Street Minden LA 71058
Phone: (318) 371-3056
West Carroll Council on Aging
207 East Jefferson Street PO Box 1058 Oak Grove LA 71263
Phone: (318) 428-4217

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