What are Area Agencies on Aging

Area Agencies on Aging (AAAs) is a network of approximately 622 non-profit organizations nationwide. They serve the elderly population (60+) of their local areas.  Most agencies serve a specific geographic area of several neighboring counties. Although a few offer services statewide.  This is especially true in smaller or less densely populated states. All the AAAs receive federal funding under the Older American Act. And most supplement that funding with additional state and local revenues.  

Agencies may use the phrase “Area Agency on Aging” in their name, such as the Area Agency on Aging of Southwest Arkansas. Or they may simply call themselves the County Office on Aging.

What AAAs Do

Each Area Agency on Aging provides a different suite of services although there are basic services that are provided by nearly all AAAs.  These include:

  • Nutrition – counseling, home delivered meals, and congregate (group) meals
  • Caregiver Support – respite care and caregiver training / education
  • Care Management – in-home care assessments and care plan development
  • Information & Referral – information about home and community based assistance programs, such as Medicaid, and referrals to administrators
  • Long Term Care Ombudsmen – information about long term care facilities and investigation of complaints
  • Insurance Counseling – assists seniors in understanding and maximizing the benefits of their insurance, especially Medicare
  • Transportation – assistance understanding and coordinating shared, non-medical transportation services

A lesser, but still significant, percentage of AAAs also provide families with help completing applications for assistance programs, such as Medicaid, respite care, and certain veterans’ programs.  Finally, case management is a much valued option, though offered more selectively than other types of help. 

What AAAs Don’t Do

When planning for long term care, it is equally important to know the services with which the AAAs cannot or do not help families.  

  • Hands-On Care – Except in very rare instances, AAAs do not provide hands-on care themselves.  However, some may sub-contract hands on services to local providers.  
  • Medicaid Planning – Medicaid has very restrictive financial eligibility requirements. AAAs can help explain the requirements. But they will not and cannot offer any assistance in helping families comply with or meet those requirements.
  • Veterans Benefits Planning – Similar to Medicaid, many VA programs have restrictive financial eligibility rules. AAAs cannot advise families on how to structure income and assets to meet those requirements.

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Alternative Assistance Options

Public Alternatives

Aging and Disability Resource Centers – ADRCs serve as a single point of entry for families to learn about the long term care support services available to them through federal, state, and other programs. The ADRCs provide free and objective counseling services. While very helpful, the ADRC system is still being developed and is not available nationwide.  In addition, in many cases, the ADRC Agency is same agency as the Area Agency on Aging.  However in some states these are separate entities.  

Private Assistance

Medicaid Planners – Medicaid planners offer families assistance with the complicated Medicaid application process.  More importantly, they help families structure their finances to meet Medicaid’s financial requirements.  Read more.

Veterans Benefits Planners – VA benefit planners help families to understand the different, and sometimes conflicting, benefits which they may be due. They also help to calculate and re-structure income and assets to meet program requirements. Read more.

Select Your State & County to Find Your Local Area Agency on Aging

Aging and In-Home Services Northeast Indiana, Inc.
2927 Lake Avenue Fort Wayne IN 46805
Phone: (260) 745-1200
Thrive Alliance
1531 13th St.Suite G900Columbus IN 47201
Phone: (812) 372-6918
Area IV Agency on Aging and Community Action Programs, Inc.
660 North 36th Street P.O. Box 4727 Lafayette IN 47905
Phone: (765) 447-7683
LifeStream Services, Inc.
1701 Pilgrim Boulevard PO Box 308 Yorktown IN 47396
Phone: (765) 759-1121
CICOA Aging & In-Home Solutions
4755 Kingsway Drive Suite 200 Indianapolis IN 46205
Phone: (317) 254-5465
Area Five Area Agency on Aging & Community Services, Inc.
1801 Smith Street Logansport IN 46947
Phone: (574) 722-4451
LifeSpan Resources, Inc.
33 State St. Suite 308 New Albany IN 47150
Phone: (812) 948-8330
Area 7 Agency on Aging and Disabled/WCIEDD, Inc.
1718 Wabash Avenue Terre Haute IN 47807
Phone: (812) 238-1561
Hoosier Uplands/Area 15 Agency on Aging
521 West Main Street Mitchell IN 47446
Phone: (812) 849-4457
Generations, Area 13 Agency on Aging and Disability
1019 N. 4th St Vincennes IN 47591
Phone: (812) 888-5880
Life Time Resources, Inc.
13091 Benedict Drive Dillsboro IN 47018
Phone: (812) 432-5215
Area 2 Agency on Aging/REAL Services, Inc.
1151 South Michigan St. P.O. Box 1835 South Bend IN 46634
Phone: (574) 284-2644
Area 2 Agency on Aging / REAL Services
1151 S. Michigan South Bend IN 46634
Phone: (574) 284-2644
Area 9 In-Home & Community Services Agency
520 South 9th Street Richmond IN 47374
Phone: (765) 966-1795
SWIRCA Aging & Disability Resource Center
PO Box 3938 16 W. Virginia St Evansville IN 47737
Phone: 812-464-7800
Northwest Indiana Community Action
5240 Fountain Drive Crown Point IN 46307
Phone: (219) 794-1829
Area 10 Agency on Aging
630 W Edgewood Drive Elletsville IN 47429
Phone: (812) 876-3383

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