Page Reviewed / Updated – November 05, 2020

One of the great benefits of having a Costco membership is the number of special deals and exclusive offers it provides. This fact is true even when it comes to medical alert systems for seniors.

Costco offers a variety of high-quality Medical Guardian-brand medical alert systems. These systems are ideal for seniors who want to remain as independent as possible, but who also want an added layer of protection. Purchasing a medical alert system from Costco can not only help customers save money, but can give members access to options they may not find anywhere else.

So, if you’re considering purchasing a medical alert system, this guide can help you better understand Costco’s offerings by answering some of the most commonly asked questions.

How Do Medical Alert Systems Work?

Medical alert systems are small devices that seniors, or other at-risk individuals, use to alert medical personnel or other designated parties to emergency situations. Seniors typically wear these devices on a lanyard around their neck or snap them onto their shirt or pants. When an emergency occurs, such as a fall, the senior can instantly alert emergency responders with a push of a button or in some cases by the sound of their voice.

Most of today’s medical alert systems utilize Wi-Fi connections and hotspots to allows seniors to take their medical alert devices on the go. This technology provides seniors with 24/7 protection whether at home or away.

What Types of Medical Alert Systems Does Costco Offer?

Costco offers two types of medical alert systems made by Medical Guardian, the Active Guardian 4G Medical Alert and the On-the-Go Medical Alert with Two-Way Communication. Both models include fall protection technology. This means that if the senior falls, the device automatically detects this and an operator will instantly connect with the senior, their loved ones or emergency personnel, depending on the situation.

These devices also include two-way communication technology that allows seniors to talk directly to a service operator who can then assess the situation. This two-way communication can provide comfort to the senior while medical personnel is being contacted. Both models also come with a charger, a lockbox and Costco’s protection plan.

How Much Do Medical Alert Systems at Costco Costs?

Costco’s medical alert systems range in price from $89.99 for the On-the-Go Medical Alert with Two-Way Communication to $124.99 for the Active Guardian 4G Medical Alert. This varying pricing allows seniors, caregivers and family members to select a model that best fits their budget. However, it’s equally important to consider which device offers the best value.

When comparing these two models, be sure to evaluate the different features they offer as well. For example, the Active Guardian 4G Medical Alert system is water-resistant, but it also has a higher price tag. It’s important to determine what features are most important prior to purchasing, so you can better decide which model offers the best value.

Is There a Monthly Fee for Medical Alert Services?

Yes. Medical alert services require a monthly fee, which provides 24/7 access to trained operators who can contact family members as well as emergency services, including the ambulance, fire and police, if necessary. Both devices offered by Costco come with three free months of service. At the end of this complimentary 3-month period, seniors must pay $36.95 per month for the On-the-Go Medical Alert with Two-Way Communication model or $39.95 per month for the Active Guardian 4G Medical Alert service.

Do Medical Alert Systems Immediately Contact Emergency Services?

While some medical alert systems instantly alert emergency personnel as soon as a problem is detected, the services through Medical Guardian do not. Since both Costco models include two-way communication technology, operators will start by trying to connect with the senior first. If the senior is unresponsive or indicates that they need immediate assistance, the operator will immediately contact family members and the correct emergency services.

Do Medical Alert Systems Require Home Wi-Fi or Phone Service?

No. Both Costco medical alert systems use the Verizon Wi-Fi network. Seniors don’t need to have Verizon internet or phone service. These devices will automatically connect to nearby hotspots to provide adequate services. Seniors should, however, check with Verizon to ensure service is available in their specific area because accessibility is required for these devices to work properly.

Do Medical Alert Systems Include GPS Tracking?

While not all medical alert systems include GPS tracking technology, both devices available through Costco do. This technology is vital for seniors struggling with memory loss issues or who become easily confused. By using Wi-Fi location tracking technology, these devices can locate seniors who are lost or disoriented and ensure medical personnel is sent to the right location.

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Can Medical Alert Systems be Worn in the Shower?

Only medical alert systems that are water-resistant, such as the Active Guardian 4G Medical Alert can be worn in the shower. This is a beneficial feature for seniors that are considered a fall risk because the device will detect a fall even if the senior is in the shower. While these devices are safe to use in the shower, they shouldn’t be submerged in water.