Medical alert systems are designed to bring peace of mind and quick access to emergency assistance at the press of a button. They typically consist of a base station and transmitter that connects the user with a trained dispatcher when activated. The dispatcher communicates with the user and arranges for immediate emergency medical help as needed. Many systems also come with GPS and automatic fall detection capabilities. Seniors and individuals with functional limitations, a history of falls, medication management issues or deficits in hearing, vision or cognition can particularly benefit from such services.
While most medical alert system providers are U.S.-based, Numactive stands out as a Canadian company with an extensive network of partners throughout North America. To offer a full-service medical alert system, the company partners with SecurityOne Alarm Systems, an alarm monitoring service established in 1978. Numactive offers an array of proactive fall solutions and medical alerts with in-house, professionally trained care consultants standing by 24/7.
This guide covers Numactive’s product lineup, pricing and options. It also discusses benefits and potential concerns regarding Numactive devices and services.
Numactive offers two medical alert systems: Alert Home and Alert Sky. Alert Home comes with a base unit, and both options include an alert pendant. The company tests out the systems during setup. Furthermore, Numactive checks each customer’s service daily, unlike many other medical alert providers.
Numactive’s care consultants are available 24/7 for emergency calls. The company monitors every device for low battery signals, AC power failure and communication glitches. If the provider receives a trouble signal, they contact the user and responders to resolve the problem as soon as possible.
Care consultants must complete a six-week training course before assisting clients. The course includes training in medical, automotive, fire and flooding scenarios. Numactive’s representatives encourage seniors to call for any emergency, not only medical crises or falls.
Whether limited with mobility or active, seniors can benefit from Numactive’s services. Alert Home enables clients to call for assistance from anywhere in the home. Alert Sky is tailored for older adults who travel and participate in activities away from home often. Check out the benefits and features of each system below.
|Benefits and Features of Numactive Products|
|Alert Home||Alert Sky|
|Type of Unit||One-way alert pendant Two-way communication base||Two-way communication pendant|
|Included in Package||Base Pendant Lanyard Wristband Rechargeable AA battery backup||Pendant Lanyard Belt clip Charger|
|Operating Requirements||AC power Landline phone||AC power|
|Range||Base: 500 feet Pendant: 200 feet||Unlimited in the United States and Canada where Rogers, CDMA or AT&T cellular coverage is available|
|Best For||Home-bound seniors||Independent and mobile seniors|
The Numactive Alert Home system can be ideal protection for individuals with limited mobility. It comes as a landline communication device that uses a standard phone jack. The base features a 500-foot range, and the versatile pendant has a 200-foot range.
The Alert Sky mobile personal emergency response system empowers seniors to live actively and independently with help right within the reach of a lanyard, wristband or belt clip. Users can speak with a specialist who can call loved ones or emergency services, depending on the situation.
When shopping for a medical alert system, it’s important to weigh the pros and cons of its devices and services.
Numactive carries only two products, so its options are limited in comparison to other companies. Although customers don’t have to pay for equipment up front, they’re required to prepay for three months of service in advance. Additionally, pricing data is not readily available; for pricing details, customers must call and leave a phone number for a sales representative to contact them. The company doesn’t offer a hardware protection plan, extra buttons or a lock box either.
Which Numactive plan is the most economical?
Numactive customers can set up monthly, quarterly and annual payments. Clients who are uncertain if they need long-term service can sign up for a month-to-month plan and cancel with no further obligation. The quarterly plan can save up to $85 per year, and the annual plan can save up to $120 per year.
What if I change my mind after signing up?
Return the unit in brand new condition and in its original packaging within 15 days of receipt for a full refund.
What does fall-risk certification mean?
Numactive trains its care consultants to complete a fall-risk assessment on each client to help prevent falls before they occur. The medical alert provider collaborates with caregivers and health care professionals to pinpoint personal and environmental fall risks to offer recommendations.
Do Numactive Care Centers carry any credentials?
The emergency alarms industry is not regulated, but Numactive is listed with the Underwriters Laboratories (UL) and Underwriters Laboratories of Canada (ULC). These organizations oversee member companies that meet stringent requirements including an annual audit, background checks and thorough training.
Can the Numactive alert system come with me if I move?
Yes, users can call customer support for guidance on setting up at a new location.