Page Reviewed / Updated – November 23, 2020

GetSafe began as a security company protecting homes and the people who live inside and expanded its product line to offer personal medical alert systems. GetSafe designed a home-based medical alert system much like the company’s home security, with devices placed throughout the home for easy access. The emergency call buttons are wall-mounted and placed wherever needed to offer easy access for the homeowner in case of an emergency.

GetSafe realized the dilemma of seniors who were opposed to wearing a button. Engineers put together a medical alert system with sleek, contemporary products.

The following guide discusses the GetSafe medical alert system, options, accessories offered, pricing and pros and cons.

What Does a GetSafe Medical Alert System Offer?

To enjoy the safety and peace of mind that comes with a medical alert system, seniors have to wear a button. This deters many seniors from using their system, who cite their disappointment with its appearance and having to wear it 24/7. GetSafe broke into the market with its home-based medical alert system, creating a way for seniors to be at home and have access to help without wearing a button. Trained care specialists respond to calls 24 hours a day, every day, including holidays. GetSafe is headquartered in California, maintaining separate medical alert monitoring call centers to ensure fast, high-quality connections for emergencies.

GetSafe systems come with a client information form to fill out and send in to provide monitoring centers with important information such as preferred protocols, contact information for family or friends and home access information in case EMTs are dispatched.

All packages include a base unit that plugs into a power outlet and is ready to use within minutes. It offers two-way communication with a representative and provides clear sound, audible even from another room. The mini console can be used as a button, a cord pull or can be voice-activated connecting to the call center instantly. These mini consoles are handy, providing two-way communication with the base unit. Wall buttons are best placed close to the floor in rooms where falls are likely such as a bathroom, kitchen or stairway, allowing the user to simply push the button to send an alarm to the monitoring center.

GetSafe includes stylish yet understated wearable buttons for an additional cost to use at home or outside the home. These devices can be worn on a lanyard or the included wristband. GetSafe also offers a GPS button with caregiver location tracking ability for an additional fee.

Main Components

Base Unit Voice-Activated Mini Console Wall Button
Component High-fidelity speaker, ultra-sensitive microphone, clear 2-way voice, works on 4G LTE-no landline needed. Voice-enabled; just say “call 911, call 911,” wireless connectivity, optional pull cord Red button for fast recognition, button recessed to prevent accidental calls
Help Buttons Push-button Push-button, pull cord, voice-activated Push-button
Wireless Enabled? Yes Yes Yes
Fall Detection No Yes, add-on for $10.00 monthly fee Yes, add-on for $10.00 monthly fee
Battery Life Plug-in power with a 32-hour backup battery 2 size C batteries last 1.5 to 5 years 1 CR123 battery lasts 1.5 to 5 years
Water-Resistant? No Yes Yes

Wearable Help Buttons (Sold Separately)

Wearable Help Button Wrist Button Mobile GPS Button
Component Hangs from a lanyard Worn on a wristband Handheld, place in pocket, purse or bag
Help Buttons Push-button Push-button Push-button
Fall Detection Yes, add-on for $10.00 monthly fee Yes, add-on for $10.00 monthly fee Yes, add-on for $10.00 monthly fee
Battery Life 5 years 5 years 5 years
Water-Resistant? Yes Yes Yes

GetSafe Medical Alert System Plans and Pricing

Three plans are available from GetSafe, each including a 4G LTE base unit, a voice-activated mini console and a free lanyard button. Each plan differs according to the size of the home and includes 24/7 monitoring from United States-based call centers. Seniors can call for help by pushing a button, pulling on a cord or by saying “call 911, call 911” and the voice-activated system will instantly alert the call center.

GetSafe Starter GetSafe Standard GetSafe Select
Components Included 4G LTE base unit 1 voice-activated mini console 1 complimentary lanyard button 4G LTE base unit 2 voice-activated mini consoles 1 standard wall button 1 complimentary lanyard button 4G LTE base unit 3 voice-activated mini consoles 2 standard wall buttons 1 complimentary lanyard button
One Time Equipment Cost $79.00 $149.00 $229.00
Approximate Home Size Home with none or 1 bedroom Home with 2 to 3 bedrooms Home with 4 to 5 bedrooms
Monthly Monitoring Fee $24.95 monthly $24.95 monthly $24.95 monthly

Pros and Cons of GetSafe Medical Alert Systems

A medical alert system needs to have certain components to be reliable, safe and practical for users. Below are the pros and cons of the GetSafe medical alert system.


  • Freedom from wearable buttons with in-home system
  • Base monthly pricing the same for all size packages
  • The system is easy to set up and is up and running in minutes
  • Home components are all wireless enabled
  • Wall buttons are recessed to prevent accidental calls
  • Home components resemble stylish, modern-looking home security devices
  • GetSafe is licensed in all 50 states
  • No contracts


  • No discount for prepaying monthly monitoring fee
  • Fall detection is $10.00 extra per month
  • Other accessories have a monthly cost
  • A large home may require extra mini consoles and wall buttons incurring a higher cost
  • GPS ability is an extra $30.00 per month

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Does GetSafe offer discounted monthly fees for paying quarterly, biannually, or in full?

No, GetSafe offers the same monthly fee for each package with no prepay discount.

Do users have to wear a button at all times?

No, GetSafe created a medical alert system with a home-based configuration allowing freedom from wearing a button at home.

Do users need a landline for this system?

No, this system uses 4G LTE and wireless connectivity.

What if someone falls and is not near a wall button?

Several mini consoles and wall buttons can be placed anywhere in the home, especially where floors may be slippery like a bathroom or kitchen, or at the top or bottom of a staircase. Mini consoles allow multiple ways to call for help; press the button, pull the cord or use voice activation by calling out, “call 911, call 911.”

Is there a free trial period?

Yes, 30 days risk-free.

Does a technician have to come to set up the system?

No, the GetSafe medical alert system is very simple to set up, and GetSafe provides an installation video on its website.

Does GetSafe offer GPS location tracking?

Yes, with the purchase of a GPS button and an additional monthly fee.