Thanks to advances in medical alert technology, helping seniors stay safe and independent is easier and more affordable than ever. Today’s medical alert systems offer advanced features such as automatic fall detection, cellular connectivity and integration with iOS and Android apps that allow family members and caregivers to monitor their loved ones from virtually anywhere.
Founded in 2018, Aloe Care Health is a New York, New York-based health technology startup that claims to offer the world’s most-advanced consumer-grade medical alert system for seniors who wish to age-in-place. Over 70% of Aloe Care’s team are family caregivers to their parents and grandparents, and Aloe Care’s designers, programmers and executives use their real-world experience to create tech-based medical alert solutions for seniors and their loved ones.
This article looks at Aloe Care’s innovative medical alert system. There’s in-depth information on Aloe Care’s devices, costs and features, as well as a list of pros and cons of Aloe Care’s system and services.
Aloe Care offers four medical alert systems, the Mobile Companion, Essentials, Essentials Plus and Total Care. The Mobile Companion is an all-in-one wearable medical alert device, while the other three Aloe Care systems include a 4G in-home AC-powered hub with battery back-up paired with one or more wearable help buttons.
All of these systems are backed by a 30-day, money-back guarantee, and all but the Total Care system work exclusively on 4G LTE cellular service using the AT&T nationwide network. The Total Care system requires WiFi connectivity.
Aloe Care is designed for simple plug-and-play self-installation, so there’s no need to have a technician enter the user’s home to set up the devices. Automatic fall detection comes standard on all but the entry-level Essentials system, and the monthly service fee includes unlimited calls to the 24/7 emergency call center.
All Aloe Care devices and plans include the Aloe Care app, which is compatible with Android and iOS devices. This app allows authorized family and professional caregivers to coordinate care for an Aloe Care user, make two-way calls through the Aloe Care device, and receive real-time notifications if exceptional events, such as a sudden fall, occurs.
Seniors can contact the Emergency Response Center at any time through voice-activated Smart Hub or by activating the wearable medical alert button. The Aloe Care operator will speak with the caller to assess the situation and dispatch assistance as needed. Users can customize their emergency call list through the Aloe Care app and adjust as needed to accommodate family caregivers’ schedules.
|Essentials||Essentials Plus||Total Care||Mobile Companion|
|Connection Type||4G LTE||4G LTE||4G LTE & WiFI||4G LTE|
|Help Button||Yes (wrist or pendant)||Yes (wrist or pendant)||Yes (wrist or pendant)||Yes – pendant or belt-mounted|
|Automatic Fall Detection||No||When wearing Mobile Companion||When within close proximity to Smart Hub or while wearing Mobile Companion device||Yes|
|Motion, Air Quality and Temperature Sensors||On Smart Hub||On Smart Hubs||On Smart Hubs||No|
|Secure Caregiver App||Yes||Yes||Yes||Yes|
|Two-Way Speakerphone||On Smart Hub||On Smart Hubs & Mobile Companion||On Smart Hubs & Mobile Companion||On device|
|GPS||No||On Mobile Companion only||On Mobile Companion only||Yes|
|Range From In-Home Hub||Up to 200′||Up to 200′||Up to 200′||N/A|
|Speaker on Help Button||No||On Mobile Companion only||On Mobile Companion only||Yes|
Aloe Care customers pay a one-time hardware cost and a recurring monthly monitoring fee. Hardware costs start at $149.99 for the Essentials system; $249.99 for Essentials Plus; $349.99 for Total Care; and $99.99 for the Mobile Companion. Monthly fees are $29.99 a month for Essentials; $39.99 for Essentials Plus; $49.99 for Total Care; and $24.99 for the Mobile Companion. U.S. military members and essential workers are eligible for one month of free Aloe Care service.
Is the Aloe Care medical alert system sold in stores?No. Aloe Care is only sold directly through Aloe Care Health, Inc. at this time.
Will Aloe Care work during a power outage?
Yes. The Aloe Care hub is normally powered through a regular household outlet, but it includes a built-in backup battery that automatically powers the unit if AC power is lost. The Mobile Companion will also work during a power outage as long as the built-in battery is charged.Does the user have to wear a help button?
No. Aloe Care in-home users can call for assistance in a few different ways. They can press their wearable medical alert button, push the assistance button on their Aloe Care hub, or say “Emergency” repeatedly within range of the hub to trigger the voice-activated assistant.
What’s the advantage of motion detection on the Aloe Care hub?
Aloe Care’s motion detection feature is designed to help family caregivers spot changes in their loved one’s activity levels and daily habits that could serve as an early warning sign of an emerging health issue.